Social Listening Consultant

London | Outside IR35 | Part-Time (2x days/week min.) | £300 Day Rate | 3-month Contract

This is an exciting opportunity to help shape and grow a developing digital analytics capability within a well-established insights and research organisation. You'll play a key role in delivering social listening expertise, helping clients better understand customer behaviour and brand perception online.

The Company

They are an established insights and research consultancy with a long-standing reputation for helping organisations understand consumer behaviour. Working across a range of sectors, they combine qualitative and quantitative research to support strategic decision-making. As they continue to expand their digital offering, they are investing in new capabilities across social listening and digital analytics.

The Role and Deliverables

• Lead social listening projects using Brandwatch to uncover customer and brand insights.
• Analyse online conversations and sentiment to identify key behavioural trends.
• Deliver actionable insights to support client research and pre-launch initiatives.
• Work alongside the existing research team to integrate social listening into broader insight programmes.
• Help develop and embed digital analytics capabilities within the organisation.
• Support client-facing insight delivery through clear reporting and recommendations.

Your Skills & Experience

• Strong hands-on experience with social listening platforms, ideally Brandwatch.
• Proven ability to analyse and interpret online consumer behaviour data.
• Experience delivering actionable insight for brands and commercial stakeholders.
• Understanding of customer research methodologies and insight generation.
• Knowledge of search analytics and SEO data would be highly beneficial.
• Ability to work independently within a consultancy or agency environment.

How to Apply

If you're a Social Listening Consultant with strong Brandwatch experience and a passion for uncovering meaningful customer insights, apply today to learn more about this contract opportunity.