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Customer Service Advisor

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Fryent · Posted 23 Oct 2026 · 9 applicants

£30000 - £35000/annum
Full-Time
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Our client is looking for a Customer Service Advisor to join their team and play a key role in delivering an exceptional experience to customers across their global markets.   This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships, solving problems and working collaboratively in a fast-paced environment. Customer Service Advisor  Permanent Salary is DOE Monday– Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week) – Hybrid Working Kingsbury, Greater London Customer Service Advisor   Job Description Acting as a first point of contact for customers and supporting the smooth processing of orders. Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system. Contacting customers where clarification is required and resolving queries relating to orders, products or services Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required.  Customer Service  Advisor  Essential Experience/Skills/Qualifications 1–2 years' previous customer service experience, preferably within a commercial, technical or manufacturing environment. Strong communication and interpersonal skills. Excellent attention to detail, particularly when processing customer orders and specifications.  Customer Service  Advisor   Company Benefits Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5% Life Assurance (3x annual salary) Business travel insurance Option to join Private Healthcare Scheme after 3 months Cycle scheme, Home and Tech, Discounts on retail platforms Electric Car scheme (salary sacrifice) YuLife Employee Benefits and Wellbeing app Learning and development opportunities 25 days + BH holidays  If you feel you’re a good fit for this position, please click ‘apply
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