Shift Technician

Reports to: Maintenance Manager

Purpose of Role and Key Accountabilities

Being hands on supporting Production in the efficient running of plant equipment, acting as the first point of contact and helping with communication throughout the production process to ensure quality goods are delivered to customers on time. To ensure any significant concerns are escalated to the Maintenance Manager.

As a minimum it is expected that the individual will demonstrate:

• Safe systems of work
• Achievement of key performance indicators
• Commitment to personal development
• Efficient time to repair and quality of work
• Limiting downtime and promoting machine availability

Core Skills / Attributes Required

• Issue work to the team and participate in daily team meetings
• Train and develop team members in processes and skills where required
• Expert in chosen field and signed off on all relevant areas of the training matrix
• Desire to mentor new starters
• Lead by example
• Active participation in departmental activities including Health & Safety
• Promote Continuous Improvement and Health & Safety initiatives
• Eagerness to improve themselves, others and the department
• HNC, Time Served Apprenticeship or equivalent engineering qualification

Core Competencies

Problem Solver

• Able to identify issues quickly and implement effective solutions
• Explain technical issues clearly to others
• Remain positive and provide reassurance where necessary
• Encourage ideas and contribution from colleagues
• Demonstrate practical application of engineering knowledge

Decision Making

• Make decisions and provide leadership in the absence of Team Leaders where required
• Support the team through the decision-making process
• Ensure deadlines and objectives are achieved

Communication

• Strong verbal and written communication skills
• Build effective relationships across departments
• Drive positive results through effective teamwork
• Communicate professionally with customers and suppliers
• Listen to and consider others' ideas

Organisation

• Organise departmental activities, people and projects when required
• Facilitate meetings and oversee daily operations
• Maintain good administrative standards

Motivating Others

• Encourage and motivate team members
• Show appreciation and recognition to colleagues
• Promote employee wellbeing
• Display enthusiasm, positivity and leadership

Review Process

All appointed individuals will be reviewed annually in line with the criteria outlined above. Duties and responsibilities may be amended where necessary.

Safety & Quality Responsibilities

• Work in line with all company health and safety standards
• Promote a safe working environment
• Support quality systems and accreditations
• Contribute towards delivering a right first time performance