Travel Consultant - Edinburgh
As Tailormade Travel Consultant you will handle quoting, booking, and operational management for FIT and bespoke travel requests across all destinations, ensuring high service standards and smooth delivery. This is office based in Edinburgh with the opportunity to go hybrid after a period of time.
Travel Consultant responsibilities:
Prepare accurate, clear quotations and process bookings in Tourplan and third party systems.
Manage the full operational process of confirmed bookings.
Contribute to monthly production targets and follow set mark ups.
Handle complaints professionally and escalate when needed.
Participate in product training, fam trips, and system training.
Travel Consultant Skills and Experience:
Proficient in using all Microsoft packages
Experience of using Tourplan preferred
Strong attention to detail
Excellent communication skills
Two years experience working in travel ideally for a DMC
Additional information:
Salary up to £28,000 depending on experience
Hybrid working possible after six months
Supportive working environment