Job Title: Hire Controller Location: Portchester, Hampshire Job Type: Permanent, Monday – Friday, 8:00am – 5:30pm Overview: A new opportunity for a Hire Controller to join a prominent company that provides a wide range of services including powered access, telescopic handler rental, machinery sales, contract hire options and specialized training programs. Our client is a leader in equipment hire and is currently undergoing remarkable growth. As a Hire Controller, you will be supporting the depot manager and working close with the sales team, completing hire transactions, and following up with admin duties. What do I need? * Prior experience working on the Hire Desks within a plant, powered access or similar environment * Ability to prioritize tasks and adjust schedules as needed. * Excellent verbal and written communication skills. * Proficiency in IT systems, including Excel, Word, and Outlook. Responsibilities: * Provide a professional and customer-focused service, responding promptly to customer enquiries and managing orders. * Produce hire quotations and identify the most suitable equipment to meet each customer's requirements. * Oversee customer orders to ensure equipment is available and deliveries are completed on time and to the required standard. * Monitor equipment availability. * Complete and maintain all relevant hire administration and documentation accurately. * Negotiate hire rates with customers and suppliers while actively managing and following up on quotations. * Work closely with internal teams to ensure customer requirements are communicated and delivered effectively. * Build strong customer relationships by understanding their needs and identifying opportunities to provide additional support or services. * Build strong product knowledge to confidently advise customers on equipment and services best suited to their requirements. The following is desirable: * Previous experience within the hire industry is preferred