ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with SOMT (Sales Order Management for Telecommunications) experience. 6 Month Contract in London (Hybrid). Hybrid Working – 2 to 3 days/week remote (WFH) and the remainder of the time working from the office in London. Paying up to £600/day (Outside IR35). Working with a global IT Consultancy supporting a leading Telecoms end client. Start in November/December 2026. Strong hands-on ServiceNow Architecture + SOMT (Sales Order Management for Telecommunications) expertise. ServiceNow Architect to lead the design, architecture + implementation of ServiceNow Technology Service Operations Management (SOMT) solutions. Defining scalable IT Operations architectures, driving observability, AIOps initiatives + enabling proactive operations through ServiceNow SOMT modules. Strong ServiceNow ITSM, IT Operations + Enterprise Monitoring. Architecture & Solution Design: defining end-to-end ServiceNow architecture aligned to enterprise IT Operations strategy. Implementation & Delivery: leading implementation of SOMT solutions across large enterprise landscapes, monitoring tools (Splunk, Dynatrace, AppDynamics, Azure Monitor, AWS CloudWatch), CMDB data sources. Technical Leadership: acting as Technical Authority for SOMT solutions and best practices, mentor developers, administrators + consultants on SOMT architecture and standards AIOps & Observability: design + implement AIOps-driven event correlation and noise reduction. Governance & Optimization: define SOMT governance, standards, and architectural guardrails. Technical Environment: ServiceNow, ITSM, SOMT, CMDB architecture, data modeling, ServiceNow scripting (JavaScript, Glide APIs), Network, server, storage, cloud, HLDs, LLDs + architecture diagrams