Drop-in and Outreach Worker

32 hours per week | £22,919 per annum (£26,500 FTE)
Location: Nottingham and surrounding areas

NFP People is recruiting on behalf of a specialist organisation supporting women involved in *** work and those at risk of exploitation.

We are looking for a compassionate, proactive and non-judgemental Drop-in and Outreach Worker to provide frontline support through drop-in and outreach services across Nottingham and surrounding areas.

This is an opportunity to make a meaningful difference to the lives of women who may experience multiple disadvantage, trauma, stigma and barriers to accessing mainstream services.

About the role

As a Drop-in and Outreach Worker, you will build trusting relationships with people accessing services and provide practical, emotional and trauma-informed support.

You will work across both drop-in and community settings, helping people to stay safe, access appropriate services, reduce harm and improve their wellbeing.

Your responsibilities will include:

• Delivering safe, welcoming and inclusive drop-in services, including practical and one-to-one support.
• Providing information, advocacy, signposting and referrals to appropriate services.
• Delivering on-street and off-street outreach, including evening outreach, to engage people who may not otherwise access support.
• Providing harm minimisation, sexual health and wellbeing resources and practical support.
• Supporting specialist clinics, empowerment activities, wellbeing sessions and workshops.
• Working with people experiencing multiple disadvantage and responding appropriately to immediate needs.
• Identifying safeguarding concerns and undertaking dynamic risk assessments in line with organisational procedures.
• Developing positive relationships with statutory, voluntary and community organisations.
• Maintaining accurate case records, monitoring information and service user data.
• Working flexibly to reach marginalised and hard-to-reach communities.

About you

We are looking for someone with experience of providing frontline support to vulnerable or marginalised people. Experience of community-based or outreach work, harm reduction, assessments, practical support and referrals would be particularly valuable.

You will have:

• Excellent communication and interpersonal skills.
• The ability to build trusting relationships with people experiencing multiple disadvantage.
• A respectful, inclusive and non-judgemental approach.
• Strong problem-solving skills and sound judgement when dealing with complex and sensitive situations.
• An understanding of safeguarding and risk management.
• The ability to work collaboratively with partner organisations and colleagues.
• Good organisational skills and the ability to manage competing priorities.
• Competence using Microsoft Office and electronic case management or client database systems.

Experience of working within the *** work sector, facilitating group or wellbeing activities, supporting volunteers, or working with statutory and voluntary organisations would be desirable, but is not essential.

What’s on offer

• 25 days’ annual leave plus English bank/public holidays, pro rata.
• Employer pension contribution.
• Flexible working where operationally appropriate.
• Employee Assistance Programme.
• Ongoing learning and professional development.
• A supportive and inclusive working environment.
• Travel expenses for work-related travel.

You will also need a full UK driving licence and access to a vehicle, or the ability to travel independently throughout Nottinghamshire, and be able to work flexibly, including evening outreach. The role is subject to an Enhanced DBS Disclosure – Adults Workforce.

It is an occupational requirement that applications are open to women only, as permitted under Schedule 9, Part 1 of the Equality Act 2010.