Job Title - Conference & Events Associate
Department: Conference & Events
Contract Type: Permanent
Rate of Pay: £12.72 per hour plus excellent benefits
Hours: 5 out of 7 days, including weekends
Location: The Parkgate Hotel, Cardiff

Join Cardiff's Most Stylish Events Team

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same?

The Parkgate Hotel is one of Cardiff's most prestigious luxury destinations, blending elegant heritage with contemporary style in the heart of the city. From beautiful weddings and private celebrations to exclusive corporate events and unforgettable dining experiences, our Conference & Events team plays a vital role in creating memories that last a lifetime.

We are looking for enthusiastic, professional and guest-focused Conference & Events Associates to join our award-winning team and help deliver outstanding service at every occasion.

What You'll Be Doing

As a Conference & Events Associate, you'll be at the heart of every event, ensuring our guests enjoy a seamless and memorable experience from arrival through to the final farewell.

Your responsibilities will include:

Delivering exceptional food and beverage service at weddings, celebrations, meetings and special events

Setting up and preparing elegant event spaces to the highest standards

Creating a warm and welcoming atmosphere for every guest

Supporting the smooth running of events alongside colleagues across the hotel

Maintaining impeccable presentation standards throughout every event

Bringing energy, enthusiasm and professionalism to every shift
What We're Looking For

Our ideal candidate will have:

A passion for hospitality and creating memorable guest experiences

Outstanding communication and interpersonal skills

Excellent attention to detail

A positive, can-do attitude and willingness to learn

Flexibility to work evenings, weekends and busy event periods

Strong personal presentation and professionalism

Previous hospitality or food and beverage experience would be beneficial, although full training will be provided

Why Join The Parkgate Hotel?

This is an exciting opportunity to work in one of Cardiff's most iconic luxury hotels, playing a key role in delivering exceptional events and celebrations.

You'll enjoy:

Working in a stunning luxury hotel environment

Being part of memorable weddings, gala dinners, private celebrations and corporate events

Opportunities to develop your hospitality and events career

A supportive and friendly team culture

Comprehensive training and development from day one

Benefits

As part of The Celtic Collection, you'll receive a wide range of excellent benefits including:

Career development and training opportunities

Hotel stay and food & beverage discounts

Discounted leisure membership

Free virtual GP service

24/7 wellbeing support

NEST pension scheme

Social Club membership

Staff appreciation events

Monthly and annual recognition awards

Grow With Us

At The Celtic Collection, we're committed to creating an environment where our people can thrive. We want every colleague to feel valued, supported and empowered to achieve their full potential.

If you're looking for a rewarding hospitality career and want to be part of creating unforgettable experiences at one of Cardiff's most distinctive hotels, we'd love to hear from you.

Recruitment Information

In the event we receive a high number of applications, we reserve the right to close this vacancy early.

All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process in line with current UK Visas and Immigration regulations.

The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals regardless of age, disability, gender identity, race, religion or belief, *** or sexual orientation.

Please note that applicants must be aged 18 or over due to the nature of alcohol service within the role.