MAPA Trained Support Workers Location: Ernest Bold Centre, Wolverhampton Pay Rate: £15.56 per hour Hours: Shift work available across seven days, including evenings and weekends About the Role We are currently recruiting experienced and dedicated Support Workers to join our team at the Ernest Bold Centre in Wolverhampton. This is an excellent opportunity for compassionate professionals who are committed to supporting vulnerable individuals while maintaining the highest standards of safety, dignity and care. Successful candidates will play a key role in creating a safe and positive environment, supporting individuals with complex needs and responding effectively to challenging situations when required. Essential Requirements To be considered for this role, you must hold: Valid MAPA (Management of Actual or Potential Aggression) Training Moving and Handling certification Previous experience working in a support, care, or specialist setting A strong understanding of safeguarding principles and person-centred care Key Responsibilities As a MAPA Trained Support Worker, you will be expected to: Recognise and respond to early signs of distress, agitation, or escalating behaviour Use effective communication and verbal de-escalation techniques to minimise risk and prevent incidents from escalating Maintain safe positioning and professional awareness at all times Apply approved safe disengagement and breakaway techniques when necessary Safely withdraw from unwanted physical contact while preserving the dignity and wellbeing of all individuals involved Support the safety of service users, colleagues and visitors Follow agreed risk management procedures and seek assistance when required Complete accurate incident reporting and record keeping in line with organisational policies What We're Looking For We are seeking individuals who are: Calm, resilient and professional under pressure Confident in applying MAPA principles and techniques Passionate about delivering high-quality support and care Excellent communicators with a positive and proactive approach Committed to promoting independence, dignity and wellbeing If you are ready to take on this rewarding challenge and lead a team that prioritises care and compassion, apply now! If you do not hear back within 5 days unfortunately your application has not been successful. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention