Service Architect

Location: Barrow-in-Furness, Cumbria,

Working arrangement: Hybrid, with on-site working likely as part of project delivery; exact arrangement to be discussed at interview

Contract length: April 2027, with possible extension

Rate: £650 INSIDE

Security: Active MOD SC clearance required, with at least three months remaining to allow for interview, offer and clearance transfer

Additional security eligibility specified for the role: Sole UK national, with no dual nationality, and must not have spent more than 28 consecutive days outside the UK during the last five years

Your new company

You will be working on a Service Architecture assignment supporting a large-scale environment where security, governance and effective transition into live IT operations are key requirements.

Your new role

As a Service Architect, you will design and define end-to-end IT service solutions that meet business requirements and organisational standards.You will ensure services are scalable, secure and capable of being delivered within agreed SLAs, while integrating effectively with existing processes and technologies.

Key responsibilities

• Develop service architectures covering infrastructure, applications and operational processes.
• Work with stakeholders to capture functional and non-functional requirements for new or modified services.
• Ensure new services integrate effectively with ITSM processes, including Incident, Problem, Change and Configuration Management.
• Produce service design packages, service models, operational procedures and support documentation.
• Define service standards and ensure compliance with organisational and regulatory requirements.
• Work with project teams to support the transition of services from design into live operation.
• Identify opportunities to improve service performance and cost efficiency.

Essential skills and experience

• Proven experience in Service Architecture or IT Service Design roles.
• Strong understanding of ITIL and service management principles.
• Knowledge of enterprise infrastructure and application landscapes.
• Ability to create detailed service models and operational documentation.
• Strong stakeholder engagement and communication skills.
• Active MOD SC clearance with at least three months remaining.
• Ability to work with sensitive and classified information in accordance with government and organisational security policies.
• Ability to meet the security eligibility requirements specified for this assignment, including the supplied sole UK nationality and overseas-residency requirements.

Desirable skills and experience

• ITIL certification at Foundation level or higher.
• Experience within large-scale enterprise or government environments.
• Familiarity with service modelling tools and frameworks.

What you'll get in return

• Contract through to 14 April 2027, with possible extension.
• Hybrid working, with the precise arrangement to be discussed during interview.
• Expenses and overtime payable

How to apply

If you're interested in this opportunity, apply with your latest CV, availability and preferred location. If this role isn't quite right for you, please get in touch for a confidential discussion about similar opportunities.

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