Client Services Assistant Location: Colchester, Essex If you’re the person friends come to when they need something sorted, you already have the main skill for this job. Our client is looking for a Client Services Assistant in Chelmsford to be the friendly, reliable face their customers deal with, with full training from day one and a clear route into management. About our client Our client is a growing business based in Chelmsford, working with customers across Essex. They pride themselves on great service and on developing their people from within. Why this role stands out * A clear path to a managerial position, with progression based on your performance, not how long you’ve been there * Full training and ongoing coaching, so you’re never left to figure things out alone * A supportive team that invests in your development from your very first week The role As a Client Services Assistant, you’ll look after customers from their first conversation onwards: answering questions, explaining services clearly and making sure every customer leaves happy. It’s a people-focused role where good communication and a positive attitude matter more than past experience. What you’ll do * Speak with customers face to face and build rapport quickly * Explain products and services in a clear, friendly way * Answer questions and resolve customer queries on the spot * Keep accurate records of customer conversations and sign-ups * Work alongside your team to hit shared daily and weekly goals * Represent our client professionally at all times What success looks like * First month: fully trained, confident talking to customers and working independently * By three months: a go-to person for customer queries, consistently delivering great service * By six months: working towards a managerial position, supporting new starters and developing your leadership skills What our client is looking for * Strong communication skills and a friendly, confident manner * A positive attitude and willingness to learn * Reliability and good timekeeping * Ambition to progress into management * The right to work in the UK * No experience needed. If you’ve worked in hospitality, retail, a call centre, played team sport or volunteered, you already have the core skills for this role. What you’ll get * £580 – £750 per week OTE, earnings are performance based * Full training from day one * One-to-one coaching and ongoing development * A clear progression route into management * Leadership and people-management skills you’ll keep for your whole career * A friendly, supportive team environment How to apply Apply now and one of our consultants will be in touch to talk you through the role. No cover letter needed. Keywords: client services, customer service, customer care, communication skills, building rapport, face-to-face, customer support, entry level, no experience needed, full training, management progression