Hours: Monday to Friday, 8:30am to 5:00pm (45 minutes lunch) onsite
A well established service focused Medical organisation is seeking a Service & Validation Administrator to support its busy service department. This is a varied administrative and coordination role, central to ensuring efficient service delivery and high standards of customer support.
The role
Working closely with the Service and Contracts teams, you will provide day to day administrative support and help maintain smooth operational processes.
Key responsibilities include:
* Collating and checking Validation and Laboratory Reports before issuing to customers * Generating and sending service and callout reports * Loading contracts onto the system and creating pre planned jobs and stock requirements * Supporting the Contract Manager with renewals * Maintaining internal tracking spreadsheets * Assisting the coordination team during busy periods or absences * Providing telephone support and responding to customer enquiries * Ensuring all enquiries are logged and responded to within the same day Person specification
* Previous experience in an administrative or coordination role is preferred * Strong organisational and time management skills * Clear and professional written and verbal communication * Confident using Microsoft Office, particularly Word, Excel, and Outlook * Able to work collaboratively within a team * High attention to detail and willingness to learn This is an excellent opportunity for someone organised and proactive who enjoys working in a structured, team focused environment with a strong emphasis on customer service.
If you are interested in the role of Service and Validation Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing.
If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion.
Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.