Commercial Account Handler - West Bromwich - Up to £38,000

Join a relaxed, supportive and independently run insurance business in West Bromwich where there are no targets, no pressure and a genuine focus on doing right by clients - and by the people in the team.

This is a role for an experienced commercial handler who wants to work somewhere that values quality over volume. You'll manage a portfolio of commercial clients, handle new business and warm leads, and be part of a growing team that takes pride in the service it delivers.

Salary: Up to £38,000
Location: West Bromwich
Working pattern: Office based - Monday to Friday, 9am to 5pm
What you'll be doing

• Managing a portfolio of commercial clients across a range of classes
• Handling new business enquiries and warm leads
• Processing renewals and mid-term adjustments
• Dealing with client and insurer queries efficiently and professionally
• Delivering a high standard of customer service throughout

What they're looking for

• Solid experience in commercial insurance account handling
• Good knowledge across commercial insurance products
• Strong communication and administration skills
• Customer-focused, professional and reliable
• Someone keen to develop and grow over time

Why this role?

• No targets, no pressure - a genuinely relaxed and supportive working environment
• An established, independent business with a strong local reputation
• A varied role across new business, renewals and day-to-day client management
• A clear pathway towards an Account Executive position for the right person
• A role where work-life balance is taken seriously, not just talked about

Ready to make a move? Get in touch - even if you're just exploring your options.

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