IMH are recruiting for an experienced team leader ideally from the waste sector to join our clients busy depot. Job purpose & context: To lead and manage an efficient, customer focused, and high-quality domestic waste collection service for the city of Leeds. We collect around half a million household bins every week in Leeds. Our Team Leaders are the key link role between our frontline crews and the operational management team. Accountabilities: • Undertake day to day supervision within a designated area of responsibility, and on a city-wide basis when required, with management and monitoring to ensure that allocated tasks are completed safely, to schedule and agreed standards • Coordinate crews and services, communicate with managers and others on any service/route/crew issues either verbally or through service update reports, and ensure forward planning to deal with any service failures when required. • Take responsibility, when required, for ensuring the service is fully crewed and that fleet resources are available to ensure the service is delivered. • Work with Fleet Services and assist in the coordination of vehicle fleet across the services and, where required, ensure that vehicles are in a safe, clean and serviceable condition. • Investigate and resolve complaints regarding the service in accordance with the Council’s Complaints Policy. • Ensure that all Health and Safety protocols are implemented in line with relevant legislation, corporate performance and industry standards and good practice. • Promote a positive health and safety culture within the service by ensuring communication, control, co-ordination and co-operation is maintained within the service and any other appropriate stakeholder • Investigate and report on incidents/accidents. Skills, knowledge & experience: • Managing within operational environments • Dealing with challenging conversations • Knowledge of waste and recycling • Customer focused • Good IT and systems skills • Working within a team Benefits * Weekly Pay - whilst through us * £19.32 per hour * On-site Parking If you think this role could be for you, apply or for more information call our office on (phone number removed)