Housing Support Worker

Location: Keighley
Salary: £27,588 per annum
Hours: 35 hours per week (including days, evenings and weekends)
Holiday Entitlement: 6 weeks plus Bank Holidays

About the Role

We are seeking a dedicated and compassionate Housing Support Worker to provide support to young people living in supported accommodation. The successful candidate will empower individuals to develop independence, build confidence, and gain the practical skills required to move on to sustainable long-term housing.

Working closely with young people, you will deliver person-centred support, encourage positive outcomes, and help clients engage with education, employment, training, and community services.

Key Responsibilities

• Build positive and professional relationships with young people through regular support sessions and risk management planning.
• Support individuals to improve their health, wellbeing, and independence.
• Assist young people in accessing education, training, employment, and volunteering opportunities.
• Deliver practical life skills training, including budgeting, money management, tenancy skills, and confidence building.
• Support residents to become tenancy ready and successfully move on to independent accommodation.
• Facilitate and encourage participation in activities, workshops, and group sessions that promote personal and social development.
• Safeguard and protect young people from harm, abuse, or exploitation.
• Support new referrals, assessments, allocations, and inductions into the service.
• Promote resident involvement in decision-making and service development.
• Explain occupancy agreements and support residents to understand their responsibilities.
• Manage issues relating to tenancy compliance, house rules, warnings, and other housing-related procedures where required.
• Support individuals with welfare benefits, budgeting, and financial management.
• Monitor rent and service charge payments and maintain accurate records.
• Carry out health and safety checks, property inspections, and report maintenance issues promptly.
• Undertake light domestic duties where required, including preparing rooms for new occupants and maintaining communal areas.
• Encourage positive behaviour and promote good relationships within the community.
• Work collaboratively with external agencies and professionals to ensure the best outcomes for young people.
• Maintain accurate records and ensure professional boundaries are upheld at all times.

Essential Requirements

• Experience working with children, young people, or vulnerable adults.
• Understanding of the challenges faced by care leavers and looked-after children.
• Knowledge of issues affecting unaccompanied asylum-seeking children.
• Level 3 qualification in Health & Social Care (or willingness to work towards one).
• Full UK driving licence and access to a vehicle insured for business use.
• Ability to work flexibly, including evenings and weekends.
• Strong communication, organisation, and interpersonal skills.
• Commitment to safeguarding and promoting the welfare of young people.

Desirable Requirements

• Understanding of Ofsted standards and regulations.
• Experience within supported housing, homelessness, or housing management services.
• Knowledge of tenancy management, property inspections, health and safety, and maintenance processes.
• Further training or qualifications relevant to housing support, youth work, mental health, or social care.