Sales, Dispatch & Accounts Administrator Hours: Monday–Friday, 8:00am–5:00pm Position: Full-time, Permanent Salary: £31,750 per annum Overview We are looking for an organised and computer-literate individual to join our team in a varied administrative role. The position involves processing customer orders, organising dispatch paperwork and providing general accounts support. This is a busy role where accuracy, efficiency and confidence using different computer systems are important. Key Responsibilities * Process customer orders and raise invoices. * Use Sage and ShipStation to manage orders and dispatch. * Prepare shipping labels and dispatch paperwork. * Arrange courier collections and pallet deliveries. * Resolve order, delivery and shipping queries. * Maintain accurate customer, product and order information. * Reconcile daily cash sales and card payments. * Assist with customer payments, statements and general sales ledger administration. * Maintain petty cash records. * Provide general administrative support and holiday cover within Accounts. * Assist with improving our systems and processes as we move to Sage 200. Skills & Requirements * Strong computer skills. * Good attention to detail. * Organised and able to prioritise work. * Confident working with numbers. * Good communication skills. * Able to work accurately in a busy environment. * Willing to learn new systems and processes. Desirable * Previous administration experience. * Experience with Sage, ShipStation or similar systems. * Familiarity with Excel. * Experience in accounts, sales order processing or dispatch. Full training will be provided. We're looking for someone who is organised, confident with computers and happy to take on a varied workload