Receptionist / Administrator

Location: York City Centre
Salary: £24,400 per annum
Job Type: Full-time

We are looking for a friendly, organised, and professional Receptionist / Administrator to join our client in York. Acting as the first point of contact for clients and visitors, you will play a key role in ensuring the smooth day-to-day running of the office while providing administrative support across the business.

This is an excellent opportunity for someone who enjoys a varied role, thrives in a busy environment, and takes pride in delivering outstanding customer service.

Key Responsibilities

• Managing a busy reception desk and welcoming visitors.
• Answering and directing incoming calls through a multi-line telephone system.
• Providing administrative support to various departments.
• Maintaining filing and archiving systems, including confidential documents.
• Scanning, photocopying, and distributing documentation.
• Handling incoming and outgoing post, couriers, and deliveries.
• Ordering stationery and monitoring office supplies.
• Setting up meeting rooms and arranging refreshments when required.
• Assisting with office facilities and reporting maintenance issues.
• Processing cash, card, and cheque payments accurately.
• Managing petty cash and supporting banking duties.
• Maintaining accurate records and payment receipts.
• Responding to email and website enquiries.
• Carrying out ID checks and producing certified copies of documents.
• Supporting communication and coordination across the business.
• Assisting with general office administration to ensure efficient daily operations.

Skills & Experience Required

• Previous experience in a receptionist, customer service, or administration role.
• Excellent communication and interpersonal skills.
• Professional and confident telephone manner.
• Strong organisational skills with the ability to prioritise workloads.
• Good attention to detail and accuracy.
• Ability to work effectively in a fast-paced environment.
• Proficient in Microsoft Office applications.
• Friendly, approachable, and professional attitude.
• Ability to work both independently and as part of a team.

If you are an organised and customer-focused individual looking for a varied Receptionist / Administrator position, we would love to hear from you. Please apply with your CV and a brief summary of your relevant experience.