Lettings Manager

Exeter | Full-Time | £35,000 - £40,000 | Personal Parking Space | 34 Days Holiday Including Your Birthday Off

An exciting opportunity has arisen for an experienced Lettings Manager to join a growing and ambitious property business in Exeter.

This is a hands-on leadership role offering genuine autonomy and the opportunity to oversee both the lettings and property management functions. We're looking for an experienced property professional who enjoys managing a portfolio while also leading, mentoring and developing a high-performing team.

You'll be responsible for driving operational excellence, improving systems and processes, monitoring performance and ensuring exceptional customer service for landlords and tenants alike. Supported by your own dedicated Property Administrator and Lettings Negotiator, you'll have the resources needed to succeed while helping shape the future growth of the business.

The Role

Property Management Responsibilities

• Managing move-outs from notice through to deposit negotiations and re-marketing
• Processing rent increases and ensuring full legal compliance
• Assisting with inspections, viewings and inventories when required
• Responding to landlord and tenant enquiries in a professional and timely manner
• Supporting tenancy agreements and associated documentation
• Overseeing property compliance, including safety certificates, inspections and maintenance coordination
• Managing a residential property portfolio and proactively resolving issues

Leadership & Management Responsibilities

• Leading and supporting the lettings and property management teams
• Conducting regular observations of viewings, inspections, inventories and administration tasks
• Providing structured feedback, coaching and training to team members
• Holding monthly one-to-one meetings and supporting staff development
• Monitoring performance against service level targets and KPIs
• Identifying opportunities to improve systems, processes and efficiencies
• Contributing to business growth through a commercially-minded approach

Essential Requirements

• Minimum 3 years' experience managing a residential property portfolio
• Previous experience managing and developing people
• Strong background in lettings and/or property management
• Proven ability to train, mentor and motivate staff
• Commercial awareness with the ability to identify growth opportunities
• Full UK driving licence and access to a vehicle insured for business use
• Willingness to work towards Propertymark Level 3 qualification if not already held

Desirable

• Propertymark Level 3 or Level 4 qualification
• Knowledge of the Exeter and surrounding property market

What's On Offer?

• Salary of £35,000 - £40,000
• Incentive scheme
• 34 days annual leave including your birthday off
• Free personal city-centre parking space
• 9:00am - 5:00pm Monday to Friday
• 1 in 3 Saturdays
• Regular team events

For more information, please contact Fran Kent at AMR Recruitment.

If this role is not suitable for you, but you know someone who may be interested, please ask about our £150 Recommend a Friend Scheme (subject to terms and conditions).

We endeavour to speak with every applicant; however, due to the high volume of applications this is not always possible. To ensure your application receives full consideration, please highlight any relevant skills and experience within your application. If you have not heard from us within five working days, please assume that your application has been unsuccessful on this occasion and your data will not be retained.