Credit Controller

Location: Manchester
Salary: Up to £30,000 per annum
Job Type: Full-Time, Permanent

The Opportunity: An established and growing business is seeking an experienced Credit Controller to join its finance team. This is an excellent opportunity for a proactive individual who thrives in a fast-paced environment and enjoys building strong customer relationships while driving cash collection and reducing aged debt.
Key Responsibilities:

• Manage a high-volume sales ledger and take ownership of debt collection activities.
• Proactively chase outstanding debts via telephone, email, letter, and customer meetings.
• Investigate and resolve account queries promptly, working closely with customers and internal stakeholders.
• Escalate high-risk accounts where necessary and assist with legal recovery processes, including final demand letters and court documentation.
• Monitor aged debt and identify opportunities to improve cash collection performance and reduce debtor days.
• Conduct credit checks and due diligence on new customers, supporting informed credit decisions.
• Work closely with sales and operational teams to balance commercial growth with effective risk management.
• Liaise with the invoicing team to ensure billing is accurate and issued in a timely manner.
• Contribute to continuous improvement initiatives within the credit control function.

About You:

• Previous experience within a Credit Control role.
• Proven track record of cash collection and debt reduction.
• Target and KPI-driven with a proactive approach.
• Strong organisational skills and ability to manage multiple priorities.
• Excellent problem-solving and query resolution skills.
• Confident communicator with strong written and verbal communication abilities.
• Ability to build effective working relationships across departments.
• Strong Excel skills.
• Experience with NetSuite is desirable.

Benefits

• Salary up to £30,000.
• Supportive and collaborative team environment.
• Career development opportunities within a growing organisation.
• Varied role with exposure to multiple areas of the business.

This role would suit an ambitious Credit Controller looking to join a dynamic business where they can make a real impact on cash flow performance and customer account management.
What you need to do now
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