Operational Manager CYPMHS CommunityNHS AfC: Band 8a

Main area

Operations

Grade

NHS AfC: Band 8a

Contract

Permanent

Hours

Full time - 37.5 hours per week

Job ref

367-CYP-101630

Site

Saffron Ground or Waverley Road depending on role

Town

Stevenage / St Albans

Salary

£57,528 - £64,750 per annum, pro rata

Salary period

Yearly

Closing

02/10/2026 12:00

Values Based Screener

At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.

Job overview

These are exciting times for our Children and Young People Mental Health (CYPMH) services as we transform and enhance our services for young people across our County, and we are seeking applications from exceptional managers with a clinical background and operational experience in mental health, to lead CYP North and CYP West.

The Operational Manager will work alongside an experienced and supportive Quadrant Leadership Team to oversee operational processes within the team and ensure high quality care is provided in a timely manner. They will work closely with the other three Operational Managers and the Service Manager as we work to standardise care across the county.

This role provides an excellent opportunity for an experienced CYP clinician who is seeking a development opportunity to extend their operational skills and experience.

CYPMHS Community services are committed and creative multi disciplinary teams who are committed to providing great care. Travel will be required between the team sites to support the smooth running of the clinical care across the areas the teams cover.

Main duties of the job

The post holder is responsible for the allocation, deployment, prioritisation and delivery of services, for implementing and reviewing systems, policies, standards and procedures that ensure the provision of high quality services within frameworks agreed by the Trust.

The role will play a key role in the services transformation..

You'll have management experience within the NHS, and significant experience of working with clinicians and multi-disciplinary teams to achieve service improvement. We'd like to see a real passion for operational management in community mental health services, and the difference you can make to service users and carers.

You'll have the opportunity to participate in our Leadership Academy, and benefit from excellent promotion prospects, some state of the art clinical environments and the opportunity to be part of a fantastic multidisciplinary team of staff who are genuinely committed to improving the lives of our service users and carers. We have an excellent range of staff benefits.

Working for our organisation

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Detailed job description and main responsibilities

The Operational Manager will have a mental health background with demonstrated achievements in operational leadership. They will have the ability to lead by example, motivate and empower others and will play a fundamental role in ensuring effective outcomes and high quality care for those using CYPMHS services in Hertfordshire. By inspiring a culture of high performance and continuous quality improvement in teams, the post holder will ensure the sustained provision of high quality services and standards for our service users, their carers and families.

This is an exciting time to join our service as we are developing new ways of working across both inpatient and community services and are looking for a strong leader to help us achieve our vision. You'll have demonstrable management experience within the NHS, and significant experience of working with clinicians and multi-disciplinary teams to achieve service improvement.

Person specificationQualificationsEssential criteria

• First degree in a related health or social care professional qualification (e.g. Nursing, Psychology, Occupational Therapy or Social Work)
• Professional qualification to diploma level in relevant area of health or social care or healthcare management

Desirable criteria

• Project Management experience

ExperienceEssential criteria

• Previous experience of working as a middle manager within a health or social care setting with day-to-day responsibility for delivering a service, leading a team and management of relevant resources.
• Proven track record of achieving objectives Experience of leading and delivering programmes of change within the public sector
• Experience of budgetary management or working within budgetary expectations.
• Experience of managing rostering systems with large staff teams or experience of organising staff teams to ensure safe service delivery
• Experience of developing processes and systems and embedding these into services
• Specialist in CYPMHS

Please note, we do not charge fees for job applications, recruitment processes, sponsorship arrangements, or employment offers. Please see the Trust careers vacancy webpage and Trac as the only authorised routes for recruitment communications, applications and verification of job offers.

Employer certification / accreditation badgesApplicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• JD and PS ops manager (PDF, 440.6KB)
• Refer a Friend (PDF, 160.5KB)
• Staff Benefits (PDF, 888.5KB)
• Guidance on AI usage in job applications (PDF, 55.0KB)

Apply online now

Further details / informal visits contact...