Contract Management Officer needed Paying £32.36 per day ref 5308292

Full time hours on a temporary basis

• Key ResponsibilitiesContracts Management and Performance Monitoring
  • Monitor contracted services to ensure delivery against agreed contractual requirements, quality standards and performance indicators.
  • Manage a portfolio of health and social care contracts, including supported living, homecare, respite and residential services.
  • Review provider performance and compliance, identifying areas of concern and opportunities for improvement.
  • Develop, implement and monitor improvement plans and corrective actions where required.
  • Support contract review processes, service development and commissioning activities.
  • Maintain accurate contract records and performance documentation.
  Quality Assurance
  • Undertake quality assurance visits, audits and monitoring reviews across a range of commissioned services.
  • Assess service quality against contractual standards, regulatory requirements and best practice.
  • Evaluate provider compliance with relevant legislation, safeguarding requirements and quality standards.
  • Identify risks and implement appropriate monitoring and escalation processes.
  • Develop and maintain effective quality assurance frameworks and monitoring systems.
  Data Analysis and Reporting
  • Collect, analyse and interpret performance, quality and contract data.
  • Identify trends, risks, gaps and opportunities for service improvement.
  • Produce detailed reports, dashboards and performance summaries for managers and stakeholders.
  • Use data and evidence to support decision-making, commissioning activity and improvement planning.
  • Monitor key performance indicators and track provider performance outcomes.
  Stakeholder and Provider Management
  • Develop positive and productive relationships with service providers and partner organisations.
  • Work collaboratively with operational teams, safeguarding services and senior managers to address performance concerns.
  • Provide support, challenge and guidance to providers to improve service quality and outcomes.
  • Facilitate meetings with providers and stakeholders to review performance and agree actions.
  • Respond effectively to service issues, complaints and quality concerns.
  Service Improvement and Commissioning Support
  • Contribute to market management and commissioning projects.
  • Support service reviews, procurement exercises and contract mobilisation activities.
  • Identify opportunities to improve service quality, efficiency and value for money.
  • Promote continuous improvement across commissioned services.
  • Support strategic initiatives aimed at improving outcomes for vulnerable adults.

If you are interested in the role, please email your CV to quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

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