Senior Project Manager - SaaS Implementation / Student Management Systems

12-month FTC | £70,000-£80,000 | London | Hybrid - 2 days per week

We're recruiting a Senior Project Manager to lead the end-to-end implementation of a new organisation-wide management platform for a large London-based charity operating across 43 sites.

The organisation is replacing its current system with a new SaaS platform that will sit at the heart of its day-to-day operations, covering areas including enrolment, individual records, attendance, scheduling, payments, reporting and wider operational processes.

Given the nature of the platform, we're particularly interested in Project Managers from a Higher Education background who have delivered a Student Management, Student Records or Student Information System implementation or replacement.

The role

You'll take ownership of the implementation from discovery through to go-live and rollout across all 43 sites, working closely with the software provider and internal business, operational and technology teams.

Key responsibilities will include:

• Leading the end-to-end implementation of the new SaaS management platform
• Running discovery and requirements-gathering sessions with stakeholders across the organisation
• Owning the overall project plan, milestones, dependencies, RAID and governance
• Managing the relationship and delivery plan with the external software vendor
• Overseeing system configuration and managing requirements against the capabilities of the platform
• Leading data migration, integrations, testing and UAT
• Coordinating training, business readiness and change activity ahead of rollout
• Managing a phased implementation across 43 sites
• Providing clear reporting and updates to senior stakeholders
• Taking the programme through go-live and transition into BAU

What we're looking for

We're looking for an experienced, hands-on Project Manager who has previously led a comparable system implementation.

Ideally, you'll have:

• Strong Project Management experience within Higher Education
• End-to-end delivery of a Student Management System, Student Records System or Student Information System
• Experience with platforms such as SITS / Tribal SITS, TechnologyOne, Ellucian Banner, Unit4 Student Management or similar
• Experience delivering SaaS/platform implementations involving configuration rather than heavily bespoke development
• Strong data migration, integration, testing and UAT experience
• Experience managing third-party software vendors
• Strong governance, RAID, dependency and project planning skills
• Experience delivering across multiple stakeholder groups and/or locations
• A structured Waterfall or hybrid delivery background
• The ability to challenge requirements and work with stakeholders to find practical solutions within the capabilities of a platform

This is a great opportunity to take ownership of a high-impact transformation programme and apply experience from the Higher Education/student systems space in a different but highly transferable environment.

Salary: £70,000-£80,000
Contract: 12-month FTC
Location: London, hybrid - 2 days per week onsite in Pimlico

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