Key responsibilities:

• Supervise the day-to-day activities of the warehouse team
• Allocate tasks, set priorities and ensure resources are used effectively
• Monitor productivity, accuracy and adherence to processes
• Provide visible, hands-on leadership on the warehouse floor
• Coach and support warehouse operatives, ensuring correct ways of working
• Manage attendance, timekeeping and related information
• Conduct return-to-work meetings and support absence management
• Complete routine health & safety, housekeeping and compliance checks
• Identify hazards and ensure appropriate action is taken
• Support incident reporting and follow-up
• Use WMS and other systems to generate figures and monitor KPIs
• Support and train team members in systems and processes, including booking-in, put-away, voice picking etc
• Identify opportunities to improve safety, efficiency and warehouse layout
• Communicate daily priorities, changes and updates clearly
• Support the implementation of new processes and improvements

The successful candidate will;

• Have previous warehouse supervisory or team leadership experience
• Comfortable working in a fast-paced, target-driven environment.
• Good knowledge of warehouse operations and processes
• Strong communication and people-management skills
• Experience monitoring KPIs and operational performance
• Good IT skills and confidence using warehouse management systems
• A strong understanding of health & safety within a warehouse environment
• The ability to coach, motivate and support a team
• A proactive approach to resolving operational issues
• Excellent organisational skills and attention to detail
• A hands-on approach and willingness to lead by example