Sales Administrator Salary: £28,000 - £30,000 Benefits: 25 days' annual leave plus Christmas shutdown / Company-wide bonus scheme /Company pension and life assurance at four times salary / Training and development opportunities / Discounted gym membership and Cycle to Work scheme / Enhanced family-friendly policies / Cash health plan and Employee Assistance Programme / Free on-site parking. Working Hours: 37 hours a week Groomfield Recruitment is recruiting for a Sales Administrator to join our client's team in West Bromwich. This is an excellent opportunity for an organised, proactive individual who enjoys working in a fast-paced environment and delivering excellent customer service. You will play a key role in managing project orders and shipments, supporting the sales team and ensuring customers are kept informed. Key Responsibilities * Maintain telephone contact with customers, external sales teams, and transport companies to ensure a timely communication flow between all parties. * Respond to customer enquiries relating to stock, pricing and discount and provide 1st level technical support where possible. * Engage in outbound telephone activity to promote sales, including inactive accounts, Buying Groups under promotion, etc. * Provide customer quotations. * Provide the external sales team with information relating to quotations, customer accounts etc. * Organise transport for non-standard deliveries. * Ensure deliveries are progressed and any issues relating to delivery are dealt with efficiently, with the correct escalation where necessary. What We're Looking For · Previous experience in sales administration, project coordination or a similar role. · Excellent written and verbal communication skills. · Strong organisational skills and attention to detail. · Ability to prioritise tasks, meet deadlines and work independently. · Good Microsoft Office skills, particularly Excel and Word. · A proactive, adaptable approach and a strong team-working attitude. Apply Today! If you're an enthusiastic administrator looking to develop your career with a well-established business, Groomfield Recruitment would love to hear from you