Residential Administrator

We are looking for an experienced Administrator to support a busy Residential Management Team within an education setting. This Administrator position would suit someone highly organised, professional and calm under pressure, with strong administrative skills and the ability to manage records, meetings and communications efficiently. The Administrator will play an important part in helping the department run smoothly and ensuring urgent matters are escalated appropriately.

Day-to-day of the role

• Act as a first point of contact for residential enquiries, forwarding or responding to messages as appropriate.
• Provide day-to-day administrative support to the Residential Management Team.
• Manage diaries, coordinate appointments and organise internal and external meetings.
• Prepare documents, paperwork and meeting materials for the management team.
• Take minutes in meetings and maintain accurate records and files.
• Create, update and maintain residential records and general administrative systems.
• Liaise regularly with the Head of Residential, highlighting urgent or pressing issues.
• Support wider departmental administration, including archiving, ordering office supplies and other ad hoc duties.
• Provide training updates to the relevant safeguarding contact as required.
• Work in line with safeguarding, child protection and health and safety procedures at all times.

Required skills & qualifications

• Previous experience in an administrative or office support role.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Experience of diary management, record keeping and document preparation.
• Confident communication skills, both written and verbal.
• Ability to take accurate minutes and handle confidential information sensitively.
• Good IT skills and confidence using administrative systems and standard office software.
• Ability to work collaboratively with colleagues across departments.
• Strong attention to detail and a proactive approach to problem solving.
• Understanding of safeguarding responsibilities, or willingness to complete mandatory training.
• Commitment to ongoing professional development.

Benefits

• Opportunity to work in a rewarding residential education environment.
• Varied and busy administrative role with scope to support multiple functions.
• Ongoing training and continued professional development.
• Collaborative team environment.
• Chance to contribute to the smooth running of an important support service.

How to apply

To apply for this Residential Administrator opportunity, please submit your CV and a cover letter outlining your relevant experience and suitability for the role.