Job title: Sales Administrator Salary: £28,000 - £32,500 (DOE)
Location: East Lancashire
Job Type: Full-time | Permanent

Overview

We are looking for a proactive and detail-driven Sales Administrator to join a growing business in East Lancashire. This role is ideal for someone with strong organisational skills, excellent communication abilities, and a passion for supporting both the sales function and wider business operations. You will play a key role in ensuring the smooth running of the sales process from initial enquiry through to delivery.

Key Responsibilities

• Provide administrative support to the sales team, ensuring all tasks are completed accurately and within deadlines.
• Process sales orders, quotes, and customer enquiries using internal systems.
• Maintain and update customer records, pricing information, and product data.
• Coordinate with internal departments including logistics, finance, and procurement to support order fulfilment.
• Prepare sales reports, forecasts, and KPIs for management.
• Handle inbound calls and emails from customers, providing excellent service and resolving queries efficiently.
• Assist with preparing documentation such as proposals, contracts, and tender submissions.
• Support the organisation of customer meetings, site visits, and other sales-related activities.
• Monitor stock levels, lead times, and delivery schedules where required.
• Contribute to continuous improvement of processes to enhance efficiency within the sales function.

Skills & Experience Required

• Previous experience in a Sales Administrator, Customer Service Administrator, or similar administrative role.
• Strong IT skills, including proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience using CRM or ERP systems (e.g., SAP, Salesforce, Sage) is advantageous.
• Excellent written and verbal communication skills.
• High attention to detail with strong accuracy in data entry.
• Ability to prioritise a busy workload and manage multiple tasks at once.
• Confident and professional approach.
• Problem-solving skills and the ability to work effectively within a team.

Benefits

• Competitive salary of £28,000-£32,500 dependent on experience
• Opportunities for progression and development
• Supportive working environment
• Company benefits package

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