SERVICE ADVISOR SALISBURY | £29,500 BASIC | £33,000 OTE | 42.5-HOUR WORKING WEEK Are you an experienced Service Advisor looking for your next opportunity within the automotive industry? We are recruiting for a customer-focused Service Advisor to join an established dealership in Salisbury. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, building strong customer relationships and delivering an excellent customer experience. THE OPPORTUNITY As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a smooth and efficient service experience from vehicle check-in through to collection. You'll be responsible for understanding customer requirements, providing clear updates and ensuring all work is completed to a high standard. THE PACKAGE * £29,500 basic salary. * OTE of up to £33,000. * 42.5-hour working week. * Ongoing training and development. * Supportive working environment. THE ROLE * Welcoming customers and handling service enquiries. * Booking vehicles into the workshop. * Preparing job cards and accurately recording customer requirements. * Liaising with technicians and workshop colleagues. * Providing customers with regular updates on vehicle progress. * Discussing additional work and obtaining customer authorisation. * Ensuring vehicles are ready for collection and invoices are explained. * Delivering excellent customer service throughout the process. THE IDEAL CANDIDATE * Previous experience as a Service Advisor within the automotive industry. * Excellent communication and customer service skills. * Strong organisational and administrative abilities. * Confident working in a busy dealership environment. * Good attention to detail and the ability to multitask. * A professional and customer-focused approach. INTERESTED? If you're an experienced Service Advisor looking for a new opportunity in Salisbury, we'd love to hear from you! Apply today or contact Pembrook Resourcing for a confidential discussion