We are seeking an enthusiastic and commercially minded Sales Negotiator to join a successful residential property team. This is a customer facing role at the heart of the sales process, focused on building strong relationships with buyers and sellers, identifying opportunities, and delivering exceptional service throughout the property journey.
The successful candidate will be confident communicating with clients, motivated by achieving results, and passionate about helping people move home.
Key Responsibilities:
Buyer Management and Viewings
* Build and maintain strong relationships with buyers * Understand buyer requirements and match suitable properties * Arrange and conduct property viewings * Gather and communicate feedback following viewings * Maintain regular contact with registered applicants * Proactively generate viewing opportunities
Sales Negotiation
* Manage offers professionally and effectively * Negotiate between buyers and sellers to achieve successful outcomes * Progress agreed sales through to completion * Identify and overcome potential obstacles within the sales process * Maintain accurate records using the CRM system
Client Service
* Deliver an outstanding customer experience at every stage * Communicate clearly and regularly with clients * Take ownership of enquiries and client relationships * Provide honest, knowledgeable, and professional advice * Act as a positive ambassador for the business
Commercial Contribution
* Support the achievement of branch and individual targets * Develop strong local market knowledge * Identify valuation and business generation opportunities * Work collaboratively with colleagues across the business * Monitor and report on personal performance against key objectives
About You:
You will enjoy working with people and building relationships while demonstrating a strong commercial awareness and drive to succeed.
Essential Skills and Experience
* Previous experience in estate agency, property sales, or a customer facing sales environment * Excellent communication and relationship building skills * Confidence in negotiation and influencing outcomes * A proactive approach with strong telephone skills * Excellent organisation and attention to detail * Commercial awareness and a results focused mindset * Positive, collaborative, and solution driven attitude * Full UK driving licence Desirable
* Knowledge of the Cheltenham property market * Experience using CRM systems * Understanding of the residential sales process
What Success Looks Like:
In this role, success is measured by the quality of relationships built and the commercial impact achieved. You will:
* Convert enquiries and viewings into successful sales * Build trusted relationships with buyers and sellers * Generate valuation and instruction opportunities * Maintain momentum throughout the sales pipeline * Consistently deliver an exceptional customer experience * Contribute to business growth and local market presence
What Is On Offer
* Competitive basic salary * Uncapped commission structure * Performance related incentives * Ongoing training and professional development * Clear career progression opportunities * Supportive and collaborative team environment * Modern technology and systems to enable success
If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality.
At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.
THOMAS Professional is acting as an agency on behalf of the client for this position.
THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body.