Just Recruitment is proud to be working alongside a well-established and growing business in Sudbury, assisting them in the recruitment of a Sales Administrator to join their team. This is a varied and challenging role, ideal for someone who enjoys working in a fast-paced environment, has excellent attention to detail and takes pride in delivering outstanding customer service. Key Responsibilities: * Daily review and processing of customer schedules and sales orders. * Accurate data entry and order management through customers' own online portals. * Handling customer enquiries, resolving queries and proactively progressing orders. * Liaising closely with internal departments, including Purchasing, Manufacturing and Despatch, to ensure orders are processed and delivered efficiently. * Preparing commercial and export documentation. * Supporting annual price increases and promotional activities for existing customers. * Providing general sales administration support and helping to resolve day-to-day operational issues. Approximately 75% of this position is administration-based and involves a significant amount of problem-solving, managing customer queries and ensuring orders run smoothly. Essential Skills and Experience: * Previous experience in a sales or customer-focused environment. * Strong problem-solving and organisational skills. * Excellent attention to detail and accuracy. * Confident using Microsoft Excel. * Ability to learn quickly and adapt to new systems and processes. * A proactive approach, with plenty of initiative. * A positive attitude and strong team-working skills. Monday - Friday 9am - 5pm