• Job Title/Location: Pensions Administrator, Surrey & WFH
• Salary: To £34,000 + average bonus c. £2,300 + pension contribution to £4,400
• Office/WFH: 3 days office + 2 days WFH
• Requirements: Pensions administration experience covering SIPP, DB or DC pension schemes. Drawdown experience also gratefully received, but not essential
• Role Snapshot: A varied role covering managing complex client instructions, oversight of process risks, investigating escalated cases & liaising with various clients and internal stakeholders

A great opportunity for people with pensions administration experience to work in a slightly different type of role, add to your skillset and take advantage of the development opportunities within this team and the wider business.

The Company/Team: This is a perm role within a team of 3 people and part of a much bigger and rapidly growing SIPP and pensions division. This area of the business processes the more complex elements of SIPP administration including benefit calculations/payment, divorce cases, QROPS transfers and payroll management.

The Role: Your first few weeks in this Pensions Administrator role will focus on training, especially those new to SIPP’s. Your main responsibilities will include:

• Develop an in-depth understanding of SIPP Benefits Processes in both the UK and overseas
• Managing technical or complex client instructions to ensure optimal client outcomes
• Oversight of process risks & adherence to reporting & data quality rules related to owned processes
• Maintain & update team procedures, process flows, and quick guides following process changes or improvements
• Appropriate escalation of issues to management, especially any posing regulatory, reputational, or financial risks
• Direct liaison with clients & internal stakeholders to proactively resolve outstanding operational queries.

Skills / Experience Required: For this Pensions Administrator post, you must have proven SIPP, DC or DB administration experience. Whilst not essential, an understanding of HMRC rules that govern pension transfers & benefit payments as well as any drawdown experience, would also be well received.

Additional Information: The salary for the Pensions Administrator post is to £34,000 with average bonus c. 7% (£2,300) + pension contribution from the company to 13% (£4,400). There is an excellent benefits package inc. free onsite gym & parking with great opportunities to develop. Please apply below.

The Pensions Administrator role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.