Job Title: Mortgage Administrator

Location: Bristol

Salary: £28,000 – £35,000

Reference Number: 10624

Are you an experienced Mortgage Administrator looking for an opportunity where you can play an important role in supporting Mortgage Advisers and delivering an excellent service to clients?

We are working with an established Mortgage Brokerage that is looking for a Mortgage Administrator to join its team.

The role will involve:

• Working closely with Mortgage Advisers, providing administrative support throughout the mortgage and protection process.
• Processing mortgage and protection applications from submission through to completion.
• Ensuring applications are accurate, complete and meet compliance requirements.
• Liaising with lenders, conveyancers and surveyors to progress applications efficiently.
• Keeping clients informed and updated throughout their mortgage journey.
• Maintaining high standards of client service and ensuring a positive client experience.
• Identifying opportunities to improve processes and overall efficiency.
• Supporting the wider team with day-to-day administration and client communications.

What's in it for you?

• Salary of £28,000 – £35,000, depending on experience
• Pension, Holiday and hybrid working
• Opportunity to work closely with experienced Mortgage Advisers
• Varied role covering mortgage and protection administration
• Opportunity to contribute to process improvements and client service standards

What will you be doing?

• Processing mortgage and protection applications from submission through to completion
• Supporting Mortgage Advisers with client communications and administration
• Ensuring applications are accurate, complete and compliant
• Liaising with lenders, conveyancers and surveyors to progress applications
• Providing regular updates to clients throughout the mortgage process
• Checking mortgage offers thoroughly to identify any errors or discrepancies
• Maintaining accurate client records and supporting documentation
• Supporting wider office administration and communications
• Identifying opportunities to improve processes and the overall client experience

Skills and experience required

• Previous experience in mortgage administration is essential
• Strong organisational skills and excellent attention to detail
• Experience using lender portals, Microsoft Excel and Microsoft Teams
• Ability to manage multiple applications and competing priorities
• Excellent communication skills and a professional telephone manner
• Confidence liaising with clients, lenders and other third parties
• Proactive approach with the ability to work efficiently under pressure

This is an excellent opportunity for an experienced Mortgage Administrator looking to join an established brokerage where they can make a real contribution to the client journey and support Advisers in delivering a high-quality service.

If you're an experienced Mortgage Administrator looking for your next opportunity, please get in touch or apply now for a confidential conversation.