We are currently recruiting for an Airwave Support Officer to work for Gwent Police at their headquarters in Cwmbran.

This is a temporary position for 8 weeks working Monday to Friday 37 hours a week.

PLEASE NOTE DUE TO THE POLICE VETTING CRITERIA YOU MUST HAVE BEEN RESIDING WITHIN THE UK CONTINUOUSLY AT THE TIME OF APPLICATION FOR 5 YEARS.

To assist in the support of the Main Office Activities under the supervision of the Airwave Manager or nominee:

• To maintain the administration functions performed within the Radio Workshop/Airwave Support Office.
• To maintain, and co-ordinate the maintenance of police radio equipment, ancillaries and associated equipment, including booking and managing terminal installations, de-installations and repairs.
• To configure and operate the specialist Gwent Police radio programming equipment to ensure that all user details and radio programming are correctly entered and accurately maintained on the system.
• To operate and assist the management of the asset tracking register to ensure that the holder and location of each asset is known and there exists adequate software version control for radio terminals.
• To assist the Airwave System Manager in producing written guidance for asset users and terminal custodians.
• To arrange collection and delivery of equipment to and from police sites.
• To deliver a customer-focussed service.
• To promote and adhere to Gwent Police's Equal Opportunities Policy to support the development of a diverse workforce.
• To take reasonable care of own and others' safety; to co-operate with managers / supervisors in complying with statutory health and safety duties; to report incidents, accidents, faults etc.
• To fully participate in the Performance Development Review process.

Criteria

• A good understanding of Police environments.
• Previous involvement in asset management and radio terminal security would be of advantage.
• The work would include, but be not limited to: collection of radio terminal and associated equipment from, and delivery to, police establishments; support and advice to staff at all levels within the organisations covered.
• The successful candidate must demonstrate a desire and willingness to develop with a good communication style and excellent customer care skills.

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