Service Coordinator – Remote | Scotland | 6-Month Maternity Cover We are currently recruiting for a Service Coordinator to join a growing Security Engineering company, responsible for coordinating engineers and service activities across the Scotland region. This is a fast-paced and varied role where you will be responsible for coordinating security engineers, managing workloads and handling a high volume of customer calls and enquiries. The role would suit someone who thrives in a busy environment, can think quickly and is comfortable managing multiple priorities. The Role * Coordinate and manage workloads for 5–6 security engineers across Scotland * Schedule and allocate service and maintenance work efficiently * Handle a high volume of incoming and outgoing phone calls * Liaise with engineers, customers and internal teams * Manage customer enquiries and service requests * Coordinate engineer attendance across multiple sites * Update internal systems and maintain accurate service records * Prioritise workloads to ensure deadlines and customer requirements are met * Monitor engineer workloads and respond to changes or urgent requests * Provide general administrative support to the wider service team About You We are looking for someone with previous experience in a Service Coordinator, Service Administrator, Scheduler, Planner or similar coordination role. You will ideally have: * Experience coordinating engineers or field-based teams * Experience working in a fast-paced service environment * Strong organisation and multitasking skills * Excellent communication and customer service skills * The ability to coordinate multiple engineers and workloads * Confidence handling a high volume of telephone calls * Good attention to detail and accuracy * A proactive approach and ability to think on your feet * Good IT and Microsoft Office skills Previous experience within security, fire & security, CCTV, access control, intruder alarms, facilities management, property maintenance or another field-service environment would be advantageous but is not essential. What's on Offer? * £135-£140 per day * 6-month maternity cover contract * Fully remote working * Monday–Friday * 40 hours per week * Responsibility for the Scotland region * Opportunity to work for a growing Security Engineering company * Fast-paced and varied role * Supportive working environment