Customer Support & Supply Chain Administrator

Northwich

£30,000 FTE

Full-Time | Temporary Contract (November to Christmas, with potential extension)- Short Friday Hours!

Looking for a role where you'll be at the heart of a busy operation, supporting customers, coordinating orders, and keeping things running smoothly behind the scenes?

We're recruiting on behalf of a globally recognised business operating within a fast-paced distribution and supply chain environment. Supplying products to customers across multiple sectors, they have built a strong reputation for quality, innovation, and exceptional service. This is an exciting opportunity to join a collaborative team and gain exposure to both customer support and supply chain operations.

What You'll Be Doing

• Acting as the first point of contact for B2B customers via phone and email
• Processing customer orders and managing them through to delivery
• Providing updates on stock availability, order progress, and delivery schedules
• Supporting supply chain and logistics activities through accurate administration
• Liaising with warehouses, transport providers, and internal departments
• Resolving customer queries and issues efficiently
• Maintaining accurate records and customer information
• Updating systems, reports, and spreadsheets
• Assisting with inventory and stock-related administration
• Ensuring all processes are completed accurately and on time

What We're Looking For

Previous experience in customer service, sales support, order processing, supply chain, logistics, or administration

Experience using Oracle or similar is a essential

Excellent communication skills and confidence dealing with business customers

Strong attention to detail and a high level of accuracy

Ability to manage multiple priorities in a fast-paced environment

Strong IT skills, including Microsoft Office

A proactive and organised approach to work

Someone who enjoys working within structured processes and systems

A team player with a positive attitude

Why Apply?

This role offers an excellent opportunity to gain experience across both customer support and supply chain functions within a global business. You'll join a supportive team environment where you'll quickly become a key part of the operation.

Initially this position is providing holiday and seasonal cover from November through to Christmas, however there is the potential for the assignment to be extended for the right candidate, making it a great opportunity for someone looking to get their foot in the door with a respected employer.

Perfect for candidates with Oracle experience who enjoy customer interaction, administration, logistics, and supply chain processes, and who take pride in delivering excellent service while maintaining exceptional attention to detail.