• Up to £48,000 DOE + bonus
• Surrey

Fancy taking the reins of some of the UK's best-loved retail accounts for an iconic, design-led children’s brand? We're looking for a Key Account Manager to grow and manage this brands UK national and mid-tier accounts.

It's a role with real scope to make an impact - building on strong existing relationships while spotting fresh opportunities for growth. You'll be the main point of contact for retailers countrywide, representing the brand at industry trade shows, and working with the wider sales team, customer service, and logistics teams to ensure clients get the best possible product and service at all times.

This is a brilliant opportunity to take ownership of some fantastic retail relationships within a brand that's genuinely loved by its customers. If you're commercially minded, relationship-driven, and looking to join a close-knit, passionate team, we'd love to hear from you.

What you'll be doing

• Managing a portfolio of key retail partners across mid-tier and national accounts, building strong long-term relationships
• Maximising sales opportunities within your existing account base, and identifying and pursuing potential new business avenues
• Representing the brand at trade shows, industry events, and client meetings
• Acting as the main point of contact for your clients, understanding their needs, and resolving any queries quicky
• Working closely with Marketing, Product Development and Logistics teams to support new product launches, promotions, and smooth order fulfilment
• Keeping abreast of market trends and competitor activity
• Preparing sales reports and forecasts to be shared with the wider team

Why you’ll love this job

• Be the face of a leading brand within the sector who have an enviable reputation for quality and sustainability
• Join a genuinely supportive, friendly team where you can really take ownership and make this role your own

What you'll bring

• Demonstrated experience in account management or client relationship building, ideally within gifting, toys, or a related consumer products sector
• A genuine understanding of the key account landscape and what it takes to grow retail relationships
• Strong commercial acumen with a track record of hitting and exceeding targets
• Excellent communication and interpersonal skills, with confidence analysing data to guide decision-making
• Comfortable using CRM software and Microsoft Office
• The ability to hit the ground running and work well as part of a close team

Diversity & Inclusion

ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities.