Job Description

We are currently recruiting for both Support Workers and Senior Support Workers to join a residential children’s care setting in Oldbury on a full-time, permanent basis.

We are looking for caring, reliable and experienced individuals who are passionate about supporting children and young people and helping them achieve positive outcomes in a safe, nurturing and supportive environment.

Key Responsibilities

• Provide high-quality care and support to children and young people within a residential setting.
• Support young people with daily routines, education, appointments, activities and developing independence.
• Build positive and professional relationships based on trust, consistency and respect.
• Support children and young people with emotional, behavioural and complex needs.
• Follow individual care plans, risk assessments, safeguarding procedures and behaviour support strategies.
• Promote independence, confidence, life skills and positive outcomes.
• Maintain accurate records, daily notes, incident reports and handovers.
• Work effectively with colleagues, managers, families and external professionals.
• Participate in shift work, including evenings, weekends and sleep-ins where required.

Additional Responsibilities for Senior Support Workers

Senior Support Workers will also be expected to:

• Provide leadership and guidance to Support Workers during shifts.
• Lead shifts and ensure the smooth day-to-day running of the service.
• Support and supervise staff while maintaining high standards of care.
• Assist with care planning, risk assessments and safeguarding procedures.
• Respond appropriately to incidents and challenging situations.
• Ensure accurate documentation and effective staff handovers.
• Support management in maintaining regulatory and organisational standards.

Requirements

• Previous experience working with children and young people is essential.
• Experience within children’s residential care is highly desirable.
• Good understanding of safeguarding, professional boundaries and person-centred care.
• Ability to support children with emotional and behavioural needs.
• Strong communication and teamwork skills.
• Flexible and reliable approach to shift work.
• Enhanced DBS or willingness to undergo a DBS check.
• Right to work in the UK.

For the Senior Support Worker position, applicants should ideally have previous senior, team-leading or supervisory experience within a children’s residential setting and hold, or be working towards, a relevant Level 3 qualification in Residential Childcare / Children and Young People.

What We Offer

• Full-time, permanent positions
• Competitive hourly pay
• Ongoing training and professional development
• Supportive working environment
• Opportunities for career progression

If you are passionate about making a positive difference in the lives of children and young people and have the relevant experience, we would be pleased to hear from you.