Office Administrator

Location: London
Type: Full-Time
Salary: £28k - £34k (Depending on Experience)

About the Organisation

Our client is a well-established international non-profit organisation dedicated to delivering impactful programmes and supporting communities through partnerships, education, and specialist projects across the globe.

The Opportunity

We are seeking a highly organised and proactive Office Administrator to join a small, collaborative team. This is a varied and hands-on role requiring exceptional attention to detail, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.

The successful candidate will play a key role in supporting programme administration, coordinating international communications, arranging travel and logistics, maintaining administrative systems, and assisting with marketing and communications activities.

Key Responsibilities

Programme Administration

• Coordinate participant onboarding and administration.
• Collect and maintain required documentation.
• Arrange travel, accommodation, and associated logistics.
• Schedule meetings, training sessions, and programme activities.
• Act as a key point of contact for programme participants.
• Manage accommodation schedules and related administration.
• Prepare welcome packs and programme materials.
• Coordinate content and imagery for communication and promotional purposes.

General Office Administration

• Format and maintain documents, reports, presentations, and spreadsheets.
• Manage diaries, calendars, and shared inboxes.
• Draft professional correspondence for a variety of stakeholders and partners.
• Support the planning and administration of domestic and international projects.
• Update website content where required.
• Create and distribute electronic newsletters.
• Schedule and coordinate social media activity.
• Maintain accurate filing systems and electronic records.
• Support CRM/database administration and data updates.
• Assist with the production of marketing and fundraising materials.
• Handle incoming enquiries in a professional manner.
• Undertake general office administration duties.
• Provide support on ad hoc projects and initiatives.

Skills & Experience

Essential

• Previous experience in an administrative, office support, or coordinator role.
• Excellent organisational and time management skills.
• Strong attention to detail.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Ability to prioritise a varied workload effectively.
• Professional, adaptable, and proactive approach.
• Experience managing diaries, inboxes, and scheduling.

Desirable

• Experience with email marketing platforms, content management systems, or social media scheduling tools.
• Previous experience within the charity, non-profit, education, healthcare, or professional services sector.
• Experience coordinating travel and liaising with international stakeholders.

What We Offer

• The opportunity to work for a purpose-driven organisation making a meaningful impact.
• A varied and rewarding position within a supportive and passionate team.
• Exposure to international projects and partnerships.
• The chance to take ownership of key administrative processes and programmes.
• Opportunities for professional development and growth.