Field Customer Service Representative

Full Time | Monday-Friday | 37.5 Hours Per Week | £24,784

Prefer being out and about rather than stuck behind a desk?

We're looking for a friendly, people-focused individual to join our team as a Customer Service & Merchandising Representative.

This is an ideal opportunity for someone who enjoys variety, likes meeting new people, and takes pride in delivering great customer service. You'll manage your own route, visit customer sites, build relationships, and ensure displays are presented to the highest standard.

No two days are the same, and you'll have the freedom to work independently while being supported by a welcoming and friendly team.

What you'll be doing:

• Visiting customer sites across your designated area
• Maintaining and merchandising displays
• Replenishing stock and removing outdated materials
• Ensuring displays are attractive, tidy, and fully stocked
• Building strong relationships with customers and site contacts
• Providing excellent face-to-face customer service
• Taking photographs of displays for reporting purposes
• Maintaining promotional display boards
• Responding to customer queries professionally
• Keeping accurate records and company documentation up to date

What we're looking for:

• Experience in customer service, retail, merchandising, hospitality, or another customer-facing role
• A confident communicator who enjoys building relationships
• Organised and able to manage their own workload
• Comfortable working independently and using initiative
• Basic IT skills
• A positive, reliable, and professional approach
• Comfortable with a role that involves some lifting and being on your feet
• A full UK driving licence is essential

Why apply?

Monday-Friday role - no weekend working

Freedom to manage your own day

Varied role with plenty of customer interaction

Friendly and supportive team

Great opportunity for someone who enjoys being on the road and working independently

If you're someone who enjoys getting out and about, meeting people, and taking ownership of your own workload, we'd love to hear from you. Please send us your CV today.