Job Title: Specifications & Technical Services Partner Location: Peterborough Industry: Food Manufacturing Salary: £39k - £40k Working Pattern: Day Shift (weekends off) Benefits: * Holiday (25 Days plus Bank Holidays) * UK Healthcare * GP24 * Company Pension Scheme * Life Assurance * On-site Parking * Employee Assistance Programme Key Specifications & Technical Services Partner Responsibilities: * Manage and maintain supplier approval systems for existing and new suppliers, ensuring compliance with group standards and supporting consistent adherence across the wider business. * Review technical updates, regulatory changes and horizon-scanning information, assessing their potential impact on the Peterborough site and escalating risks where necessary. * Support the management of raw material and packaging supplier complaints, driving corrective actions, reducing repeat issues and ensuring specifications remain accurate and fit for purpose. * Manage the approval of external specifications and technical documentation, ensuring compliance with customer requirements, site HACCP plans and relevant food safety and legislative standards. * Identify and escalate potential technical, quality, food safety or regulatory risks. * Prepare and provide accurate technical information to internal and external customers within agreed deadlines, including sample submission forms, product specifications, QAS documentation and product launch information. * Take ownership of product set-up within the ERP system, ensuring all product information is technically accurate and fully aligned with approved specifications before and after launch. * Review and approve product packaging artwork, ensuring compliance with customer technical and labelling policies, current legislation and regulatory requirements. * Maintain accurate technical records, documentation and filing systems, ensuring full traceability and compliance with BRCGS and customer standards, with all records maintained in an audit-ready condition. * Maintain accurate and up-to-date P2D information. * Independently carry out product traceability exercises and respond to customer technical requests accurately and efficiently, with minimal supervision. * Provide general technical and administrative support to the Site Technical Department, including additional duties as required. Required Specifications & Technical Services Partner Experience & Skills Essential Experience & Skills: * Strong attention to detail, with the ability to maintain accurate technical records and documentation. * Good working knowledge of Microsoft Office, particularly Excel and Word, along with experience using databases or ERP systems. * Ability to manage multiple priorities, organise daily workloads and consistently meet deadlines. * Confident working independently, while also contributing effectively as part of a wider team. * Proactive approach to problem-solving, with a strong continuous improvement mindset. * Excellent written and verbal communication skills. Desirable Experience & Skills: * Experience managing supplier approvals, raw material specifications and packaging specifications. * Knowledge of customer technical standards, product specifications and packaging compliance. * Experience managing customer and supplier complaints, including investigations, corrective actions and trend analysis. * Experience reviewing packaging artwork, ingredient declarations, allergen information and nutritional labelling