Administrator - Licensing Team

• Temporary Contract: Initial 3-Month (Office Based)
• Pay Rate: £13.45 per hour (PAYE)
• Hours: 8:45am till 4:45pm
• Location: Rochdale Council, Number One Riverside, Smith Street, Rochdale, OL16 1XU

Are you an organised and customer-focused administrator looking for your next opportunity? Rochdale Council is seeking a proactive and enthusiastic Administrator to join their busy Licensing Team on a full-time basis.

This is an excellent opportunity to work within a dynamic team responsible for delivering a wide range of licensing and regulatory functions. You will play a key role in supporting the administration of licensing services, ensuring applications, records and customer enquiries are handled efficiently and accurately.

Working from Rochdale Council's award-winning town centre offices, you'll be part of a supportive team with a strong "can-do" attitude, delivering essential public services to residents, businesses and licensed professionals.

Day-to-day of the role:

• Provide comprehensive clerical and administrative support to the Licensing Section.
• Receive, process and scrutinise applications for a variety of licences and registrations.
• Deliver excellent customer service to members of the public, businesses and partner agencies.
• Handle reception duties and respond to telephone and email enquiries.
• Liaise with external organisations including the Police, Fire Service and other agencies.
• Process payments, receipt income and prepare monies for banking in line with council procedures.
• Maintain statutory and non-statutory licensing registers and records.
• Process incoming and outgoing correspondence and documentation.
• Input and transfer data accurately across manual and computerised systems.
• Assist with management information reporting and data collection.
• Maintain filing systems and section records.
• Support time-recording procedures and assist with office supplies administration.
• Ensure compliance with council policies and statutory requirements relating to Public Protection services.

Required Skills and Qualifications:

• Previous administrative experience within a busy office environment.
• Strong customer service skills with the confidence to deal with a wide range of enquiries.
• Excellent communication skills, both written and verbal.
• Good numeracy skills and attention to detail.
• Experience of working accurately with complex information.
• Strong IT skills, including experience of using databases and Microsoft Office applications.
• The ability to prioritise workloads and meet deadlines in a target-driven environment.
• A professional and positive attitude with excellent team-working skills.
• Thrives in a fast-paced environment
• Has a keen eye for detail and accuracy
• Enjoys helping customers and solving problems
• Can manage multiple tasks effectively
• Works well as part of a team and independently when required

If you are interested in this role, please apply using your latest CV! and a Reed Consultant will be in touch!