Job Title: IT Help Desk Location: 100% Onsite at The Annex, County Hall, EX2 4QD Trust: Royal Devon University Healthcare NHS FT Job Type: Full-time, Monday to Friday, between 8:00 AM to 5:30 PM Pay Rate: £14.05/hr + pro rata 25 days per year paid holiday (worth £1.98/hr) + NHSP pays for your Employer's NI (worth ~ £2.98/hr) = £19.01/hr Expected hours: 37.5 hours per week Contract Duration: 6 months (possibility of extension) Job Summary: This role is ideally for someone with IT Support or Customer service experience. Key Responsibilities: * Providing system administration and support for users of clinical and administrative hospital applications. * The role will involve answering phone calls, replying to emails and offering support with basic IT issues. Key requirements: * Strong customer service experience * Previous administration experience * Excellent interpersonal and communication skills (verbal and written) * Good telephone manner