Sales Coordinator Fareham | £30 - 32K Role overview We are recruiting for a Sales Coordinator to join a busy and growing team. This role will be responsible for managing incoming customer enquiries, preparing quotations, and ensuring clients receive a professional and efficient service throughout the sales process. The successful candidate will be highly organised, customer-focused and commercially aware, with the confidence to identify opportunities and proactively re-engage lapsed clients when appropriate. Key Responsibilities * Manage incoming customer enquiries via phone, email and online channels. * Prepare and issue accurate quotations in a timely manner. * Follow up quotations to maximise conversion opportunities. * Build and maintain strong relationships with new and existing customers. * Proactively contact lapsed clients to re-establish relationships and generate sales opportunities. * Update and maintain customer records within the CRM system. * Liaise with internal teams to ensure customer requirements are met. * Provide administrative support to the sales function. * Monitor and manage sales enquiries from initial contact through to order placement. * Support business development and customer retention activities. Person Specification Essential: * Previous experience in a sales support, sales coordination, customer service or internal sales role. * Confident communicator with a professional telephone manner. * Comfortable making outbound calls to existing and lapsed customers. * Strong customer service and relationship-building skills. * Excellent organisational and administrative ability. * Good attention to detail and accuracy when preparing quotations. * Competent with Microsoft Office and CRM systems. Desirable: * Experience producing quotations or estimates. * Experience working in a fast-paced commercial environment. * Previous account management or customer retention experience. Key Attributes * Positive and proactive approach. * Commercially minded with a natural ability to identify opportunities. * Confident speaking with customers at all levels. * Well organised and able to prioritise workload effectively. * Team player with a willingness to support wider business objectives. This role would suit someone who enjoys building customer relationships, managing enquiries and quotations, and taking a hands-on approach to converting opportunities into sales