I am currently recruiting a Receptionist/Office Administrator role for a local engineering business. There is career progression within this role for the future. Duties * Answer customer enquiry emails/phone calls and redirect as necessary * Maintain and update service record spreadsheets * Update Flowlens enquiries and assign to appropriate personnel * Assist Service Administrator with paperwork and reminder emails where required * Maintain customer relations ensuring polite and professional standards via email and on the phone * Book lodgings for field service engineers * Generate RAMS for service and installation using the company H&S portal * Send weekly service email reminders to customers * Document filing * Work both within a team and individually to fulfil daily activities in a professional and timely manner * Coordinate with the Service Manager to ensure Handfed paperwork is completed in time for dispatch * Ensure customer documents are filed appropriately and in accordance with government legislation The salary for this role is up to £30,000. Hours are 8am - 5pm Monday to Friday