Job Title - Trade Store Assistant
Location - Farnborough
Salary - £30,000 per annum + No Weekends + No Bank Holidays
Hours - 6:30am–4:30pm
Permanent

Are you a customer-focused Trade Store Assistant with strong communication skills and confidence in generating sales opportunities?

Join a well-established business in a customer-focused Trade Store Assistant role, supporting the day-to-day operation of the trade counter and warehouse. You’ll serve customers, manage stock and orders, and build strong customer relationships while helping the store achieve its sales and service targets. Construction industry experience would be an advantage.

Key Responsibilities

• Serve a high volume of customers at the trade counter and process cash and card transactions accurately.
• Pick goods for collections and prepare customer orders.
• Maintain an organised, well-stocked and tidy trade counter.
• Check deliveries and stock transfers, book stock in and put stock away.
• Complete stock takes and support effective stock management.
• Make outbound sales calls to identify opportunities and promote products.
• Build positive customer relationships through proactive contact and excellent service.
• Follow health and safety procedures and support store performance targets.

Skills & Knowledge Required

• At least 1 years previous Trade Store experience where you are face to face with customers on a daily basis
• Previous construction industry experience would be desirable
• Hold a full UK Driving Licence.
• Comfortable lifting goods up to 25kg in weight
• Have strong customer service and communication skills.
• Demonstrate the ability to identify sales opportunities.
• Build and maintain positive customer relationships.
• Have good teamwork and collaboration skills.
• Be IT literate and comfortable using stock and sales systems.
• Have safe handling awareness; a Counterbalance Forklift Licence is desirable but not essential

The successful Trade Store Assistant will be proactive, self-motivated and committed to delivering excellent customer service while supporting efficient store operations.

Benefits

• Rewards and Employee Assistance Programme
• Store Discount