Your new company

Hays Accountancy & Finance are partnering with an established and rapidly growing education and care group to recruit an experienced, hands-on and dynamic Credit Controller. This is a remote role, with monthly visits to the organisation's head office in Gloucester, Gloucestershire. Reporting directly to the AR/Credit Lead, you will take ownership of the organisation's credit control processes, proactively managing the collection of outstanding debts, minimising aged debt and resolving customer account queries. This is a great opportunity to really add value to an interesting and growing sector.

Your new role

Your key duties will involve proactively contacting customers via telephone and email to collect overdue debts, monitoring aged debt reports and prioritising collection activities, as well as investigating and resolving customer invoice and payment queries. You will build effective working relationships with local authorities, commissioners and other key customers, while maintaining accurate records of all collection activity. You will support the production of debtor and cash collection reports, assist with cash allocations and account reconciliations, and support month-end and year-end credit processes when required. You will work closely with the Accounts Receivable, Operational and Business Development teams to resolve disputed invoices, while supporting senior financial management with improvements to credit control processes and collection performance.

What you'll need to succeed

To be considered for this permanent Credit Controller position, you will need experience in a similar role, with proven experience managing and collecting outstanding debt. You will have strong customer service and relationship management skills, excellent negotiation abilities and the ability to work accurately with strong attention to detail. You will be able to manage your workload effectively to meet deadlines, with strong analytical and problem-solving skills. You will be a team player who can also use their own initiative, with a flexible and adaptable approach to the organisation's needs. Strong MS Excel skills are required, along with the ability to handle large sets of data and experience using financial systems. Previous experience within the education or care sector, or experience chasing debt from local authorities, public sector bodies or councils, would be advantageous but is not essential.

What you'll get in return

This permanent Credit Controller position offers a salary of £32,000 - £35,000 per annum, dependent on experience. The role is remote, with monthly visits to the organisation's head office in Gloucester, Gloucestershire. Benefits include on-site parking when attending the office, an enhanced pension scheme, healthcare cashback plan, employee assistance programme, life assurance, flexible working hours and further group discounts. This is an excellent opportunity to join an established and growing education and care group, where you can take real ownership of the credit control function and make a tangible impact on collection performance.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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