NPL Advisor

North Greenwich, London, SE10 0ES (50% Hybrid Working)

Immediate Start | Ongoing Temporary Assignment

Pay Rate: £125.41 per day PAYE | £159.31 per day Umbrella

A leading London public transport organisation is seeking an NPL Advisor to join their busy and supportive team. This role is responsible for supporting the NPL Manager and wider team, ensuring the integrity and accuracy of HR data through regular reviews of SAP, Excel and MyJourney reports, while providing advice and guidance on timesheet, rate and general HR-related queries.

Key Responsibilities

• Manage payroll, timesheet and contractor enquiries via email and telephone.
• Respond to queries relating to rates, timesheets and HR processes.
• Ensure HR records and data are accurate through regular system audits and reporting.
• Support contractors, suppliers and managers with payroll and administrative queries.
• Monitor contract end dates, extensions and timesheet deadlines.
• Resolve timesheet issues and maintain accurate records.
• Assist with reporting, quality assurance checks and data management within SAP.
• Support Single Source Justification processes and liaise with stakeholders.
• Deliver a high standard of customer service to temporary workers and hiring managers.

About You

• Experience in payroll, timesheet processing, HR administration or contractor management.
• Excellent customer service, communication and organisational skills.
• Strong attention to detail and numerical accuracy.
• Ability to prioritise workloads and work effectively under pressure.
• Proactive team player with a flexible, can-do approach.

Desirable: Experience using SAP and/or XMS.

Essential Excel Skills

Candidates must have advanced Excel skills, which will be tested at interview. Please ensure all candidates are fully screened for the following:

• VLOOKUPs
• Pivot Tables
• Cell formatting and data validation
• SUM, AVERAGE, COUNT, MIN and MAX formulas
• SUMIF/SUMIFS functions
• COUNTIF/COUNTIFS functions
• Working with and analysing large datasets
• Producing accurate reports and management information