Pear recruitment - Property Manager

Location - Limehouse

Salary - £32,000 - £35,000 + £3000 Commission

Hours - Mon – Fri - 9am - 6pm / 1 out of 6 Saturdays, with ½ day in Lieu 10am-2pm

Our client is seeking a skilled and experienced Property Manager to become part of their well-established team at their Limehouse office.

In this role, you will oversee a portfolio of residential properties, ensuring they are maintained to a high standard. Responsibilities will include arranging repairs and maintenance, managing statutory compliance, carrying out property inspections, and providing excellent support to both landlords and tenants.

They are looking for a proactive and well-organised individual with strong communication and problem-solving skills, who can confidently manage a varied workload and build positive relationships with landlords, tenants and contractors. The ability to prioritise tasks, handle challenging situations professionally and deliver a high level of customer service is essential.

The successful candidate will have a minimum of three years' experience in residential property management, alongside a good understanding of Reapit and Fixflo. An ARLA Propertymark qualification would be beneficial, although candidates willing to work towards achieving this will also be considered.

Key responsibilities

Tenancy Commencement

• Coordinate the completion of any outstanding work or maintenance identified during pre-tenancy inspections.
• Assist with utility account transfers and liaise with utility providers where required.
• Send introductory welcome emails and relevant property information to new tenants.
• Conduct welcome telephone calls to introduce the Property Management service and provide guidance on property-related matters.

Repairs & Maintenance

• Manage all reported maintenance issues through the company's maintenance management software, Fixflo.
• Raise, schedule and monitor works orders, ensuring maintenance is completed efficiently and to an appropriate standard.
• Discuss proposed works and associated costs with landlords, obtaining the necessary approvals and funds in advance where required.
• Liaise with contractors, tenants and other relevant parties to coordinate access and ensure the timely completion of work.
• Keep tenants and landlords regularly informed of progress and any delays.
• Assist with the preparation and submission of property insurance claims where required.

Property Expenditure & Accounts

• Liaise with utility providers and local authorities regarding utility accounts, council tax and associated property charges.
• Arrange payment of bills on behalf of landlords
• Coordinate the payment of service charges and ground rent where required.
• Liaise with block management companies regarding service charge accounts, building maintenance and other communal property matters.

Property Compliance & Certification

• Monitor statutory certification and licensing requirements across the managed property portfolio.
• Arrange the timely renewal of certificates and licenses, including Gas Safety Certificates, Energy Performance Certificates, Electrical Installation Condition Reports and relevant property licenses.
• Raise works orders and liaise with contractors and other relevant parties to ensure inspections, remedial works and renewals are completed within the required timescales.
• Maintain accurate records of certification, licensing and compliance activity.

Property Inspections

• Arrange and conduct routine property inspections, twice annually for each managed property.
• Prepare detailed inspection reports, identifying maintenance concerns, property condition issues and any matters requiring landlord or tenant attention.
• Make appropriate recommendations for repairs, preventative maintenance and other necessary action.
• Provide landlords with inspection reports within 48 hours of the inspection.
• Arrange and monitor any follow-up actions arising from property inspections.

Tenancy Check-outs & Deposit Returns

• Coordinate tenancy check-outs, liaising with landlords, tenants and inventory clerks to ensure the necessary arrangements are in place.
• Review check-out reports and identify any damage, dilapidation or other matters requiring attention.
• Obtain quotations and assess proposed deductions from tenancy deposits where appropriate.
• Negotiate deposit deductions and returns between landlords and tenants, seeking fair and timely resolutions.
• Assist with deposit disputes where agreement cannot be reached.

If you are interested in this Property Manager position and would like to know more, please email your CV or telephone us on a private and confidential basis.

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Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.

Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.