Accounts Assistant (Helpdesk)

Cambridge (Hybrid Working)

£16.38 per hour

Full-Time | 36.5 hours per week

Temporary Assignment until March 2027

An exciting opportunity has arisen for an Accounts Assistant to join a busy Finance Division in Cambridge. This role will support a finance helpdesk function, providing first-line support to users of a finance system and associated services. Full training will be provided, making this an excellent opportunity for someone with strong administrative and finance skills looking to develop their experience.

Key Responsibilities

• Provide first-line support to colleagues, customers, and suppliers via phone and email.
• Respond to finance system queries and helpdesk requests.
• Maintain accurate records and assist with finance administration tasks.
• Support users with system navigation and finance-related processes.
• Work collaboratively with colleagues across the organisation to resolve queries efficiently.
• Use Microsoft Excel, Outlook, and Word to manage and process information.

About You

We're looking for someone who:

• Has previous administration or finance administration experience.
• Is confident communicating with a wide range of people both verbally and in writing.
• Has good Microsoft Office skills, particularly Excel.
• Possesses strong organisational skills and attention to detail.
• Enjoys problem-solving and delivering excellent customer service.

What's on Offer?

• Competitive hourly rate of £16.38 per hour.
• Hybrid working, with a mixture of office and home-based working.
• Full training provided.
• Long-term temporary assignment through to March 2027.