We are looking for an organised and proactive Helpdesk Administrator to join a busy Facilities Management and Building Maintenance team based in a corporate office environment in Cannon Street. This is a fast-paced role, acting as the first point of contact for maintenance requests and ensuring all work orders are logged, allocated, and completed efficiently. Key Responsibilities: Logging reactive and planned maintenance jobs Coordinating engineers and subcontractors Updating CAFM/helpdesk systems accurately Monitoring job progress and ensuring SLAs are met Liaising with clients, contractors, and internal stakeholders Producing reports and maintaining maintenance records Requirements: Previous helpdesk or facilities administration experience essential Building maintenance, FM, or property services background essential Experience using CAFM systems essential Strong organisational and communication skills Ability to prioritise workload in a busy environment Good IT skills, including Microsoft Office What We're Looking For: A professional, customer-focused administrator who can manage multiple tasks, communicate effectively with engineers and clients, and thrive in a busy office environment supporting a high-profile commercial contract. We have multiple Facilities Helpdesk positions open at the moment, please reach out to find out about the role we have open For more details or to apply, please contact Liam Hargate at Coyles