Phone-Based Sales Executive Norwich | Up to £33,000 + £3,000 Annual Profit Share Great with people? Commercially minded? Ready for a sales role without the hard sell? We're recruiting for an established specialist supplier serving the construction and manufacturing sectors, looking for a Phone-Based Sales Executive to join its close-knit team in Norwich. This is an opportunity to combine customer service, relationship building and sales in a varied role where great service matters more than aggressive targets. What's in it for you? Salary up to £33,000 per annum Annual profit share of up to £3,000 A friendly, close-knit team of four No high-pressure sales targets A varied role with real commercial involvement What will you be doing? Managing customer enquiries by phone and email Sourcing products, preparing quotations and processing orders Building relationships and developing existing accounts Identifying upselling, cross-selling and new business opportunities Reconnecting with lapsed customers Negotiating with suppliers and resolving customer queries What are we looking for? Someone who enjoys talking to people, solving problems and spotting opportunities. You'll have strong communication skills, a customer-first attitude, commercial awareness and a proactive approach. Experience within nuts, bolts, fixings, fasteners or similar industrial supplies is highly preferred. Experience in internal sales, account management or customer service within a related industry would also be advantageous. You'll be confident building customer relationships, identifying sales opportunities and taking ownership of enquiries from start to finish. Ready for a different kind of sales role? If you enjoy building relationships, delivering excellent service and helping a business grow - without the pressure of aggressive sales targets - this could be the perfect next step. Apply today to find out more